Refund and Cancellation Policy
Last updated: 5 August 2026
This policy explains how refunds are handled for Unfilter AI credit purchases. It applies to all payments made through our payment partner, Razorpay.
1. Digital goods
All sales are final. Once a payment is successful and Unfilter AI credits are credited to your account, no refunds will be provided under any circumstances, whether the credits have been used or not.
2. Failed or duplicate transactions
Refunds will ONLY be issued in cases of failed transactions—specifically, if money is debited from your bank account or payment method, but the Unfilter AI credits fail to be added to your account due to a technical error. In such cases, the deducted amount will be automatically refunded to the original payment method within 5-7 business days.
3. How to report a failed transaction
If you believe a transaction has failed, email shashikantkumar7003s@gmail.com from your registered email address with your order ID, transaction reference, and a short description of the issue. We acknowledge every request within 24-48 hours and follow up until it is resolved.
4. Cancellation
There is no recurring subscription — credit purchases are one-time. You can stop using the Service or close your account at any time by writing to shashikantkumar7003s@gmail.com. Credits already purchased are non-refundable.
5. Exceptions
No refund is available for successful purchases, for accounts suspended for breaching our Terms and Conditions, or for any reason other than a confirmed failed or duplicate transaction as described above.
Questions about a payment? Email shashikantkumar7003s@gmail.com and we will help.